Role-specific. Annual pricing. Anyone on the team can ping it.
A custom-built AI ops person that lives in your team's Slack. Pulls reports, reconciles data across tools, runs standing rituals, and drafts the comms that keep the company moving. Trained on your stack, your processes, and your reporting cadence.
The glue work that keeps the company running, handled.
Daily, weekly, monthly numbers from the tools that hold them. No dashboard login. Ask in Slack.
Cross-checks the same metric across CRM, billing, product analytics. Flags mismatches.
Weekly all-hands prep, monthly metrics review, quarterly OKR check-in — knows your cadence.
Status updates, change announcements, policy updates — drafts ready for review.
New-hire setup checklists, account provisioning prompts, intro doc drafts.
Pings when a metric shifts unexpectedly week-over-week.
An Operations fellow is not a dashboard with a Slack notification. It is custom-built around your business. We start by scoping the role with you — your tool stack, your metric definitions, your reporting cadence, your standing rituals, and the comms patterns that keep your team aligned.
By the time Rowan joins your Slack, it knows where your revenue number lives (Stripe, not the CRM) and where your headcount lives (Rippling, not the spreadsheet). It knows that weekly metrics go out Friday at 9 AM and that board prep starts three weeks before the meeting.
The tool runs your configured steps. Rowan knows your rhythm — the cadences, the sources of truth, the rituals — and handles the work that holds them together.
The tool runs your steps. The fellow knows your rhythm.
Deep, role-specific integrations. Not 3,000 shallow ones.
BI / Data
CRM
Billing
Product Analytics
HR
Project Management
Communication
Need a tool not listed? Tell us during scoping.
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Zapier and Make run pre-defined steps you configure. An Ops fellow handles the ad-hoc work — pulling a report on demand, reconciling data when something looks off, drafting comms when an event happens. Different products for different shapes of work.
Many teams run both. The workflow tool for the plumbing. The fellow for the judgment work.
Each Ops fellow is on a custom annual plan based on the scope of your business. Predictable annual price. No per-task or per-report meters.
Get pricing for an Ops fellowWorkflow tools run pre-defined steps you configure. The fellow handles ad-hoc work in Slack — pulling a report on demand, reconciling data when something looks off, drafting comms when an event happens. Different products. Many teams run both.
We scope write access during setup. Default is read-only with draft outputs. We turn on write access only for the categories you trust (CRM updates, calendar holds, etc.).
Rowan pulls from your sources of truth and shows the working. Verify before publishing externally. The fellow flags when sources disagree rather than guessing which one to use.
For internal reporting and reconciliation, yes. For external financial reporting (10-Q, board reports for audit), the fellow drafts and your finance team verifies — same as you'd treat any junior ops hire.
Tell us about your stack. We will scope the fellow and have it in your Slack in about a week.